Job Description
Department of Information Technology
Job Title: System head of section
Direct Manager: Infrastructure department Manager
Identification
- Technical and administrative supervision of the System section
- Participation and follow-up in Infrastructure department projects, digital transformation projects and software and application development.
- Participating and contributing to the operational processes of System section and providing logistical and technical support to the Bank in various departments and branches.
- Participating and contributing to the necessary studies, analysis, and recommendations by Infrastructure department, to improve the bank's work and provide the best in the world of banking programs, technologies, and systems
Duties and Responsibly
- Manage System section activities and following up on achievements.
- Implementation of new projects related to the development of the infrastructure of IT systems.
- Follow up on the daily work procedures regarding System section operations
- Develop designs and technical solutions for the technology infrastructure in the main site and alternative site and supervise the readiness of the alternative site and work the necessary tests to confirm this in coordination with the infrastructure department manager
- execute the necessary technical test for all programs and modifications for the system section this in coordination with IT Departments and sections
- Preparing the necessary infrastructure to operate the alternative site in terms of hardware, communication networks, programs, and applications.
- Implementation of design processes and installation of equipment, systems, servers, and major operating systems of various types
- Maintenance and documentation of operating systems and modifications.
- Prepare and manage storage and Virtualization
- Monitor servers in terms of file capacity and hard drives, memory consumption and CPU.
- Apply security controls for System section Systems In accordance with the international standards and accordance with the bank's quality standards and information security policies
- extract the technical reports that necessary to give image of the performance of systems and submit them to infrastructure department managers.
- Make sure that precautionary measures are taken in case of systems problems
- Prepare the Capacity Plan for Storage, Memory and CPU storage and CPU study periodically and submit it to the infrastructure department managers
- Managing user accounts and giving them the necessary privilege
- Addressing vulnerabilities and the consequences of security breaches
- Creating a historical record showing technical and non-technical problems that appear on the systems and devices used in the systems section, including time, manner of addressing them, the root cause in addition to documenting the security and preventive measures taken
- Supervising the development and maintenance of System sections systems according to the plans and time limits in this regard
- Make sure that the System sections systems work properly
- Addressing the problems of System section systems radically.
- Prepare Section policies and procedures in coordination with the infrastructure Department manager.
- Submit report on the section achievements to infrastructure department manager.
- Participating in the implementation of the Disaster Recovery Plan (DRP) and the Crisis Management Plan (CMP).
- Participating in the development Business Continuity Plans (BCP) that contain procedures for resuming work in the event of an emergency and develop and review them periodically
- Ensuring that the bank’s compliance with PMA and regulatory instruction.
- Addressing the problems and observations contained in the reports of internal and external auditors in a radical way to prevent their recurrence in the future in coordination infrastructure department manager
- Evaluation of systems section staff performance
- Continuous evaluation of the System section tasks to ensure distribution, workflow, and good performance according to policies and in coordination with infrastructure department manager
- Ensure that the daily operations conducted to the approved policies and procedures.
- Contribute to providing distinctive technical support to the various departments and branches of the Bank.
- Study the available alternatives from employees on an ongoing basis with the aim of providing the replacement employee for all the basic jobs in the various sections to maintain the permanence of the work
- Submit accident reports to the concerned authorities for all incidents related to the activities of the system section and follow-up on incident handling
- Any other tasks assigned by direct supervisor
Qualifications and Experience:
- Bachelor of Information Technology/ Computer Science or any related discipline with 12 years of experience in the OS, Storage and Virtualization
- Or Master of Information Technology/ Computer Science or any related discipline with 10 years of experience in OS, Storage and Virtualization
- Very good experience in different type of storages (HP, IBM,…)
- Very good experience in different OS (Linux and MS) preferred RHCE,MCSE
- Very good experience in domain and office 365
- Very good experience in virtualization
- Very good experience in VDI
Languages:
- Excellent command of written and spoken English.
Skills:
- A leading, creative person.
- High ability to communicate with others
- Work under pressure