Suggestions and Complaints

At The National Bank we know very well how our customers become satisfied after getting our banking services without facing any problems, and we also know that achieving this stage of customer satisfaction can’t be done without the effort and perseverance of the bank employees, along with receiving suggestions and notices from our clients about how we can be providing excellent banking services according to their needs.

Therefore, we are happy to receive any complaints or suggestions about our banking services, or the way of you can benefit from them, by calling the Compliance Department at the following number:

Phone: 022946090 Ext: 9191
Fax: 022946118

Or by contacting the digital customer service center on the following channels:

National Bank Facebook page: www.facebook.com/TNBPalestine
National Bank WhatsApp Number: +970598555555
Email: digitalsupport@tnb.ps
Toll Free: 180011100

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Welcome to the world of business!

Services

Learn more about TNB digital Banking services.

Contact Our Suggestion and Complaints Unit Now!

Over 700 ATMs in Palestine
at your service with ZERO commissions!

Useful Links

Investor Relations

Media

Financial Inclusion

Useful Links

Investor Relations

Media

Financial Inclusion

About TNB

Investor Relations

Media

Confidently Forward…

Sustainability Reports

Products

Tools

Open an account at The National Bank Now!

Products

Tools

Over 700 ATMs in Palestine at your service with ZERO commissions!

Products

Tools

Learn more about TNB loans now!

Accounts

Cards

Lending

SME

Welcome to the world of business!

Services

Learn more about TNB digital Banking services.

Contact Our Suggestion and Complaints Unit Now!

Over 700 ATMs in Palestine at your service with ZERO commissions!

Useful Links

Investor Relations

Media

Financial Inclusion

Open an account
at The National Bank Now!

Over 700 ATMs in Palestine
at your service with ZERO commissions!

Learn more about
TNB loans now!

Over 700 ATMs in Palestine
at your service with ZERO commissions!