Duties and Responsibilities:
- Monitor the ATM network and make sure that it is active 24/7.
- Identify recurring problems and address them radically.
- Ensure that ATMs are fed with all currencies 24/7.
- Ensure the safety of ATMs from any hacking equipment/devices.
- Follow-up with suppliers to address any problems that might occur.
- Ensure having alternative ATMs in stock, in case of any potential replacements.
- Submit reports on the status of the ATMs network to the direct supervisor.
- Follow-up on global updates and new technologies regarding ATMs.
- Follow up on maintenance contracts and establish service level agreements with the service providers.
Qualifications and Experience:
- Bachelor of Information Technology/ Computer Science or any related discipline with a minimum of 6 years of experience
- Or Master of Information Technology/ Computer Science or any related discipline with a minimum of 5 years of experience
Languages:
- Excellent command of written and spoken English.
Skills:
- A leading and creative person.
- High ability to communicate with others.
- The ability to work under pressure.