Apple Pay

Pay Easily and Securely with The National Bank Cards. 

With the new "Apple Pay" service, enjoy a smooth, contactless payment experience using our cards on Apple devices. You can easily link your card to the Apple Wallet available on your devices and make payments easily and securely through Apple Pay at locations that accept contactless payment technology, providing simplicity and convenience for every purchase.

Benefits

  • Speed & Convenience: Enjoy easy and fast payments at any point of sale that accepts contactless technology.
  • Maximum Security: Benefit from the highest security standards using Face ID, Touch ID (fingerprint), or your secure passcode.
  • Real-Time Tracking: Utilize the SMS service to monitor all your card transactions instantly.
  • Global Acceptance: Use your card for purchases both locally and internationally.

 

How to Get Started

  • Easily add your National Bank card to the Apple Wallet available on your device.
  • You can use Apple Pay on more than one Apple device, but you will need to add the bank card to each device separately.

 

How to activate your card on TNB mobile

 

 

  • Open TNB App on your device, from the main menu tap cards
  • Select the card you want to add to Apple Pay
  • Tap on “Add to Apple Wallet”
  • Follow the on-screen instructions to set up your device for Apple Pay

 

 

How to Add the Card to Apple Wallet and Activate the Service

 

  • Go to the Wallet app on your Apple device 
  • From the Wallet app, tap the "+" sign.
  • Add your National Bank card by following the sequential steps 
  • Agree to the Terms and Conditions.
  • Then, tap "Next". The bank will verify the data you entered and may request additional information.
  • After the bank verification process, tap "Next," and you will be ready to use Apple Pay.

 

How to Pay

  • Make sure the payment device at the point of sale has the contactless payment symbol.
  • Press the side button on your device, authenticate using Face ID, Touch ID (fingerprint), or your passcode, then select the card, and hold the device near the payment reader to complete the transaction.
  • Wait for the sound or light to appear as a signal that the transaction was successful.

 

 

     How to activate the service through TNB

     How to add your card to Apple wallet

     How to pay using Touch ID

     How to pay using Face ID

 

For inquiries about the service, you can contact Digital Customer Service Center.

For the service's terms and conditions

What are people asking?

Apple Pay is an easy, secure, and private way to make contactless payments in stores, online, and within apps using select Apple devices. You can use Apple Pay wherever contactless payments are accepted.

Apple Wallet is an application available on iPhone / Apple Watch / iPad / Mac devices that allows you to collect and manage your digital cards (debit and credit cards, prepaid cards, tickets, loyalty cards, and other cards like health insurance, student IDs, and access for hotels and clubs…).

Apple Pay uses Near-Field Communication (NFC) technology to make contactless mobile payments. NFC technology allows payment data to be transmitted wirelessly to payment terminals that have active NFC readers.

Yes, you can use Apple Pay online and within apps when you see Apple Pay as a payment option.

 Absolutely secure. Apple Pay does not send your actual card number when making a payment. Instead, a virtual card number is used in your account information to ensure the security of your card details. To complete any transaction, you must approve it using your Touch ID (fingerprint), Face ID (facial recognition), or your passcode.

Apple Pay uses several security features to ensure transaction security, such as:

  • Every transaction made through Apple Pay requires approval using your Touch ID (fingerprint), Face ID (facial recognition), or your passcode, making it a safer way to pay compared to using a traditional credit or debit card.
  • Your card numbers or personal information are not shared with merchants and points of sale.
  • Your card numbers are not stored on your device or on Apple servers. Instead, Apple Pay uses a device-specific virtual number and a unique transaction code with every purchase.

If your device is lost or stolen, please contact us immediately at 1800111000 or the short number #862, so we can block your card in Apple Pay. We also recommend using the "Find My iPhone" app, which will allow you to access, lock, and erase information from your device.

The first card you add to Apple Wallet will be your default payment card. To change your default card, please follow these steps:

  • On iPhone
  • Open the Wallet app.
  • Press and hold your finger on the card you want to set as your default card.
  • Drag the card to the front of the cards in the Apple Pay section.
  • On iPad / Mac
  • From the Settings menu, tap on "Wallet & Apple Pay".
  • Scroll down to "Default Transactions", then tap on "Default Card" and choose the card you want to set as your default.
  • On Apple Watch
  • Open the Apple Watch app on your paired iPhone.
  • In the "My Watch" tab, tap on "Wallet & Apple Pay".
  • Under "Default Transactions", tap on "Default Card", and choose the card you want to set as your default.

No, making a payment using Apple Pay does not require connecting to a Wi-Fi network or turning on cellular data. However, please note that you must be connected to the internet to register or deactivate your card in Apple Pay and to check the available balance/limit of the card.

The first card you add to Apple Pay will be your default payment card and will remain so unless you change it. To change your default card, please follow the instructions found under the FAQ "How can I manage my default card on Apple Pay?"

No, there are no fees for using Apple Pay.

All data on the device must be erased before disposing of it, and this includes deleting all cards you have added to Apple Pay.

Yes, you can use Apple Pay on multiple devices.

If you cancel an order for something you paid for using Apple Pay, the merchant may ask you to tap or hold your phone over the payment terminal to complete the return and refund process. Please speak directly with a sales representative at the store to refund the transaction amount.

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